Emergency HEAP Benefit �� 鶹AV311

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The 2025-2026 Emergency HEAP application season closed on Friday, April 24, 2026. All applications that were submitted before the deadline will be processed.

If you are eligible, the Emergency HEAP benefit can help you heat your home if you are in a heat or heat related emergency.

Emergency HEAP benefits and eligibility are based on:

Income
Available resources
The type of emergency

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

Agency: Human Resources Administration
Phone Number: (718) 557-1399
Business Hours: Monday - Friday: 8 AM - 5 PM
Staff is available during business hours (except on City holidays). You can get help in most languages. The automated phone system is always available.

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