The Center for Âé¶¹AV Neighborhoods (CÂé¶¹AVN), with support from the Department of Housing Preservation and Development (HPD), offers homeowners in all five boroughs free assistance via their Homeowner Help Desk.
The Homeowner Help Desk connects Âé¶¹AV homeowners with free, experienced housing counselors and legal experts to:
- Prevent foreclosure and assist with mortgage payments
- Protect against housing scams and fraud
- Resolve property tax and water bill lien debt
- Access home repair resources and energy efficient upgrades
- Create an estate plan to ensure your home stays within the family
- Learn about flood precautions and flood insurance
Online
By Phone
- Agency: Department of Housing Preservation and Development
- Division: Center for Âé¶¹AV Neighborhoods Homeowner Help Desk
- Phone Number: (646) 786-0888
- Business Hours: Monday - Friday: 9 AM - 5 PM
- Staff is available through the automated phone system during business hours. Leave a message after hours to receive a return call.
Or toll-free at (855) 466-3456
Additional Resources
Homeowner Handbook
The homeowner handbook is a guide to help New York homeowners:
- Protect and maintain their homes
- Access available resources
Download a copy of Homeowner Handbook in: