The quickest way to submit your claim is online. If you are unable to apply online, you can submit a paper claim by mail, in person, or by fax.
Submit Your Claim Online
You will need an HRA Burial Assistance portal account to submit a claim. All claims that are submitted online include pre-screening questions about the following:
- The residency of the decedent at their time of death
- That the submission of the claim is happening within 120 days of the death
- The total funeral costs
- Your relationship to the decedent
Submit Paper Claim
You are strongly encouraged to submit your claim online. If you prefer to submit a paper claim form, you can get it in three ways:
- Pick up the form at the
- Request a form by phone
- Agency: Human Resources Administration
- Division: Funeral Assistance
- Phone Number: (718) 557-1399
- Business Hours: Monday - Friday: 9 AM - 5 PM
- You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available 24 hours a day, 7 days a week.
You can submit your paper claim form in two ways:
Drop Off Your Claim Form
Drop off or mail your completed form at the .
Mail Your Claim Form
Mailing your claim form is the slowest method.
Mail your completed claim form to:
Â鶹AV HRA Office of Burial Services
33-28 Northern Boulevard, 3rd Floor
Long Island City, NY 11101
By Fax
(917) 639-0476
