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You can make a complaint about:

  • Health instruction
  • Access to medical care or health insurance
  • 504 forms
  • Vision or hearing testing
  • Dental plan clinics

New York City Public Schools (Âé¶¹AVPS) reviews and addresses anonymous complaints. If you do not provide information about yourself, Âé¶¹AVPS will not contact you to follow up.

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

You can make a complaint to New York City Public Schools (Âé¶¹AVPS) if you believe your child's public school is not following all health and safety protocols specific to COVID-19. 

Âé¶¹AVPS accepts complaints about all public schools, including D75, D79, 3K, Pre-K and Âé¶¹AVPS contracted Early Learn centers. 

Complaints include but are not limited to: 

  • Students or staff not wearing masks on school property when required after a positive COVID test result
  • Lack of available personal protective equipment (PPE)
  • Ventilation concerns
  • Sanitizing of school buildings
  • Any other COVID-19 health and safety concerns

Call 311 or 212-NEW-YORK (212-639-9675) to report the problem.

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